Terms and Conditions
Last Updated: 23.05.2025
1. Acceptance of Terms
By accessing and using this website (the "Website"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use the Website.
2. Website Content
The content of this Website, including text, images, logos, and other materials ("Content"), is owned by or licensed to and is protected by copyright, trademark, and other intellectual property laws. You may access and view the Content for your personal, non-commercial use only. You may not reproduce, distribute, modify, or create derivative works of the Content without our prior written consent.
3. Acceptable Use
You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit their use and enjoyment of the Website. Prohibited conduct includes, but is not limited to:
Misusing or damaging the Website.
Attempting to interfere with the operation of the Website.
Engaging in any unlawful or unethical activity.
4. Embedded Instagram Feed
Our Website includes an embedded Instagram feed that displays content from Instagram.
The content displayed in the embedded Instagram feed is owned by its respective creators and is subject to Instagram's Terms of Service.
We reserve the right to moderate the embedded Instagram feed and remove any content that we deem inappropriate, offensive, irrelevant to our brand, or otherwise violates these Terms.
We do not endorse and are not responsible for the views, opinions, or accuracy of any content posted by third parties, including influencers and customers, within the embedded Instagram feed.
All content displayed on the Website, including the embedded Instagram feed, is subject to intellectual property rights. You agree to respect these rights.
By publicly sharing Instagram posts featuring our products, you may be granting us a non-exclusive, royalty-free license to display that content on our Website and in our marketing materials.
5. Disclaimer of Liability
To the maximum extent permitted by law, will not be liable for any loss or damage (including, without limitation, direct, indirect, incidental, special, consequential, or exemplary damages) arising out of or in any way connected with your use of the Website or reliance on any information contained on the Website.
6. Pet Toy Usage Disclaimer
By accessing this Website and viewing information about our pet toys, you acknowledge and agree to the following:
Supervised Use: Our pet toys are intended for use by pets under the direct supervision of their owners. Never leave your pet unattended with any toy.
Liability for Unsupervised Use: will not be held liable for any injuries or damages that may occur as a result of unsupervised use of our pet toys. It is the pet owner's responsibility to ensure the safe and appropriate use of the products.
Inspect Before Use: Always inspect pet toys before each use for any signs of wear and tear or damage.
Discontinue Use if Damaged: If any part of a toy becomes loose or detached, or if the toy is damaged in any way, discontinue use immediately and dispose of it properly to prevent potential harm to your pet.
No Liability for Failure to Inspect: is not responsible for any harm or injury caused by the failure of a user to properly inspect and dispose of damaged toys.
Appropriate Toy Selection: Choose toys that are appropriate for your pet's size, age, and chewing habits to minimize the risk of damage to the toy or harm to your pet.
7. External Links
The Website may contain links to third-party websites, including the embedded Instagram feed. We are not responsible for the content, privacy policies, or practices of any third-party websites.
8. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of New South Wales, Australia, and you irrevocably submit to the exclusive jurisdiction of the courts in that State.
9. Right to Amend Terms
We reserve the right to modify, update, or amend these Terms at any time without prior notice. Your continued use of the Website following any changes constitutes your acceptance of the revised Terms.
10. Contact Information
If you have any questions or concerns about these Terms, please contact us at: contact@truepetcare.com.au